How do I track my order?Updated 12 days ago

Once your order has been dispatched, you'll receive an automatic shipping confirmation email containing your tracking details. You can track your parcel anytime by visiting the Track Parcel page on our website.

For live production updates from design right through to dispatch, click Order Status in the website menu and enter your order details.

Please note that courier scans can sometimes be delayed or missed. An initial electronic status such as "Information Received" or "Approved for Entry into Network" may appear before the courier records a physical movement scan. These statuses confirm that shipment information has been submitted to the carrier, but they do not by themselves confirm the parcel's current physical location.

If your tracking has not progressed for more than 48 hours, or you have any concerns about the delivery, contact our delivery support team at [email protected] and we'll review the order and tracking timeline for you.